External Theft

About this Template

The External Case Template provides organizations with a secure and structured way to capture incidents of external theft — including shoplifting, burglary, robbery, fraud, or other non-employee incidents — directly into ThinkLP. External threats are a top risk across industries, from retail to distribution to hospitality, and this template ensures every incident is documented consistently and completely. Without a standardized process, external theft is often reported through emails, phone calls, or unstructured notes, creating gaps in data, inconsistent follow-up, and limited visibility across locations. The External Case Template solves this problem by centralizing incident reporting into a trackable, auditable system of record, where every case can be linked to suspects, merchandise, witnesses, vehicles, and evidence. This template fits seamlessly into an organization’s broader LP/AP ecosystem by: Enabling frontline staff or managers to document external incidents quickly and accurately. Triggering customizable workflows to notify investigators, regional managers, or corporate security. Tracking stolen merchandise, recovery status, and financial impact. Consolidating supporting evidence like photos, video, and witness statements. Feeding structured incident data into analytics to identify theft trends, repeat offenders, and high-risk locations. By using this template, organizations create a stronger foundation for investigations, reduce delays in response, and gain actionable insights to support both proactive loss prevention and long-term asset protection strategies.

Template Details

Key Features

Sample Questions