Integrations Library
Explore Integrations
Aclaimant
SFTP
The Aclaimant integration allows ThinkLP customers to automate the submission of claims directly from incidents captured in ThinkLP. By eliminating manual claim entry, the integration reduces administrative burden and the risk of human error, ensuring timely and accurate submission of claim records to Aclaimant’s risk and claims management platform. Claims are transmitted securely via SFTP on a scheduled basis.
Claims ManagementCustom IntegrationCase Management
ADP
SFTP
The ADP integration allows ThinkLP customers to ingest employee data directly into the platform using daily batch files. This ensures that employee records remain current and accurate, supporting investigative workflows, user assignments, and reporting needs. The integration is designed to reduce manual data entry and improve consistency across systems.
MDMCustom IntegrationCase Management
ALTO
API
The ALTO integration enables ThinkLP customers to transmit incident data to ALTO in real time, helping strengthen ALTO’s national crime reporting network. This allows retailers to contribute to broader crime intelligence efforts and collaborate more effectively with fellow retailers and law enforcement agencies. The integration supports on-demand data transmission from ThinkLP, making it easy to share relevant case information with ALTO as incidents are recorded.
Pre-built IntegrationExternal ReportingCase Management
Azure File Storage
API
The Azure Blob Storage integration allows ThinkLP customers to store files in Microsoft Azure, providing an alternative to using native Salesforce storage. This enables organizations to reduce storage costs while maintaining secure, scalable access to their data. Customers can choose to use ThinkLP-managed storage or connect their own Azure environment through a BYOS (Bring-Your-Own-Storage) approach for full control over their data.
Pre-built IntegrationExternal StorageCase Management
CRD Division
API
The CRD Division integration enables ThinkLP customers operating in Canada to automate the submission of Civil Recovery records and receive payment updates for restitution and civil demand cases. This integration reduces manual processing, ensures accurate reporting of collected funds, and aligns with Canadian legal recovery workflows. Real-time and scheduled options offer flexibility for how Civil Recovery cases are initiated and tracked within ThinkLP.
Custom IntegrationCase ManagementCivil Recovery
Flock
API
The Flock Safety integration connects ThinkLP with Flock’s vehicle recognition technology, enabling real-time sharing of vehicle data to support incident management and proactive investigations. Users can automatically receive vehicle alerts into ThinkLP incidents and push vehicles from active cases to Flock Hotlists for future monitoring. When enabled, this integration also links vehicle data to ThinkLP’s Crime Linking feature. This seamless data exchange eliminates manual entry, improves accuracy, and helps prevent repeat offenses.
LPRPre-built IntegrationCase Template
Gatekeeper Purchek
API
The Gatekeeper Systems Purchek integration delivers confirmed cart-based theft incidents from the StorePortG2 platform to ThinkLP each event includes system and investigator details plus a live video link, enabling teams to quickly review, document, and act on real-time pushout theft activity for faster investigations and stronger loss prevention outcomes.
Pre-built IntegrationExternal ReportingCase Management
Genetec Clearance
API
The Genetec Clearance integration enables ThinkLP users to seamlessly transmit case records and supporting files to Genetec’s Digital Evidence Management platform. This streamlines investigative workflows by ensuring that relevant case data and evidence are readily accessible within the Clearance system. With near real-time transmission, teams can reduce manual handoffs and enhance collaboration between security and investigations personnel.
Pre-built IntegrationEvidence ManagementCase Management
IPConfigure
API
The IPConfigure integration enables ThinkLP users to view video playback from their IPConfigure video surveillance system directly within the ThinkLP platform. By selecting a camera and specifying a time range, investigators can quickly retrieve relevant footage without leaving their case workflow. This integration streamlines investigative review, reduces time spent toggling between systems, and ensures that critical video evidence is available in context with incident data.
Pre-built IntegrationVMSCase Management
NAVEX
SFTP
The NAVEX integration enables ThinkLP customers to automatically ingest hotline tips submitted through the NAVEX platform. This streamlines risk and compliance workflows by eliminating manual intake and ensuring reported tips are centrally managed within ThinkLP for review and action. The integration supports daily or hourly file transfers via SFTP and is ideal for organizations handling ethics, whistleblower, or compliance-related reports.
Custom IntegrationExternal ReportingCase Management
OpenEye
API
The OpenEye integration allows ThinkLP users to view video playback from their OpenEye system directly within ThinkLP. Investigators can select a specific camera and define a time range to access relevant footage during a case review. This removes the need to switch between systems, reducing friction in the investigation process. Video is displayed through an embedded player, allowing users to analyze incidents efficiently and in context alongside case data.
Pre-built IntegrationVMSCase Management
OSHA
API
The OSHA integration enables ThinkLP customers to meet federal reporting requirements by submitting Form 300A (Summary), Form 300 (Log), and Form 301 (Injury and Illness Incident Report) data directly to OSHA. Users can choose between exporting a compliant CSV file for manual upload or submitting their data instantly through the OSHA API with a single click. This integration eliminates redundant effort, reduces errors, and ensures timely regulatory compliance.
Pre-built IntegrationExternal ReportingCase Management
Palmer
SFTP
The Palmer integration enables seamless, automated submission of Civil Recovery records from ThinkLP to Palmer, initiating Civil Demand actions for incidents like employee theft or shoplifting. This two-way integration simplifies recovery workflows by using SFTP to transmit both case data and payment updates. With support for real-time and scheduled transfers, users can streamline processes and gain better visibility into recovered losses without manual effort.
Pre-built IntegrationCase ManagementCivil Recovery
SAP SuccessFactors
API, SFTP
The SAP SuccessFactors integration allows ThinkLP customers to ingest employee data into the platform using either daily batch files via SFTP or through an API connection. This ensures that organizational data is continuously updated in ThinkLP to support accurate investigations, user assignments, and reporting. The integration reduces manual data entry and maintains alignment between ThinkLP and HR systems.
MDMCustom IntegrationCase Management
Sedgwick
SFTP, API
The Sedgwick integration automates the submission of Worker’s Compensation and General Liability claims from ThinkLP to Sedgwick, reducing manual effort and minimizing errors during claim intake. It streamlines communication by receiving ongoing claim updates—including decisions, payment details, and OSHA leave time—via Sedgwick’s e02 feed. This integration improves accuracy, reduces administrative burden, and enhances visibility into claim status throughout the process.
Pre-built IntegrationClaims ManagementCase Management
Travelers Insurance
SFTP
The Travelers integration allows ThinkLP customers to automate the submission of claims based on incidents captured within the platform. This integration streamlines the claims process by transmitting data directly to Travelers via SFTP, reducing the manual work involved in claim entry and minimizing the risk of administrative errors. It supports scheduled daily or hourly submissions for efficient claims handling.
Claims ManagementCustom IntegrationCase Management
UKG
API
The UKG integration allows ThinkLP customers to automatically ingest employee and location data from their UKG HCM or HRIS system into ThinkLP. By syncing organizational data daily via API, this integration ensures that user profiles, reporting relationships, and location assignments remain accurate across investigative and compliance workflows in ThinkLP.
MDMCustom IntegrationCase Management
Workday
SFTP, API
The Workday integration enables ThinkLP customers to ingest employee and location data into the platform using either daily batch files via SFTP or API-based synchronization. Keeping this foundational data up-to-date supports case routing, reporting, user access control, and overall data accuracy across ThinkLP’s case and incident management workflows.
MDMCustom IntegrationCase Management
Zellman
API, SFTP
The Zellman integration automates the submission of Civil Recovery records from ThinkLP to The Zellman Group, streamlining the process of pursuing restitution or civil penalties for incidents like internal theft or shoplifting. This two-way integration simplifies recovery workflows by sending case data to Zellman and receiving payment data back for tracking recovered losses. With real-time or scheduled transmission options, users benefit from reduced manual effort and greater visibility into the outcomes of Civil Recovery cases.
Pre-built IntegrationCase ManagementCivil Recovery